DELIVERIES

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How do I place an order with Dan Murphy's? Top

Dan Murphy’s do not offer an online ordering service.

However, deliveries can be organised through our Customer Service Centre:

Phone: 1300 723 388
Fax: (03) 9497 2782
Email: Email Us Form

Customers will be required to complete an online registration form which can be found here.

For further information regarding deliveries, please visit our Home Delivery page.

Do Dan Murphy’s provide accounts for customers? Top

Dan Murphy’s do not provide accounts for our customers – purchases must be paid for at the time of pickup for in-store purchases.

For further information regarding deliveries, please visit our Home Delivery page.

How much is delivery to my area? Top

Delivery charges apply to most areas.
Please visit our Delivery Charges page for more information.

Do I need to be home to accept a delivery? Top

If you are not at home at the time of delivery, an "Article Awaiting" card will be left in your mailbox and the goods will be automatically delivered to the nearest Post Office. Goods will not be left at unattended premises nor will they be left with persons under the age of 18 years (proof of age may be required).

Please see our Delivery Conditions page for more information.

Can I specify a delivery day & time? Top

Time or day of delivery cannot be guaranteed.
Please see our Delivery Conditions.

How long does delivery take? Top

All Canberra / Melbourne / Sydney metropolitan deliveries are made within 3 to 5 working days. Deliveries outside of metropolitan Canberra, Melbourne and Sydney are made within 5 to 7 working days. Delivery times are subject to availability of stock.

Please visit our Delivery Conditions page for more information.

Can I order single bottles or mixed cases for delivery? Top

Dan Murphy’s deliver in full straight cases only – we do not deliver single bottles or mixed cases.

Please visit our Delivery Conditions page for more information.

Can I order online? Top

Dan Murphy’s do not currently offer an online ordering service.

Where does Dan Murphy’s deliver? Top

Dan Murphy’s deliver Australia wide, using our delivery partner Australia Post. Delivery fees may apply, please refer to the Delivery Charges page.

Do Dan Murphy’s deliver overseas? Top

Dan Murphy’s only deliver within Australia.

How do I find the price of a particular product online? Top

Dan Murphy’s do not list the price and availability of our entire range online.

Should you wish to enquire about a specific product, please contact our Customer Service Centre:

Phone: 1300 723 388
Fax: (03) 9497 2782
Email: Email Us Form

Alternatively, please refer to this week’s advertisements for the current weeks specials.

Are Dan Murphy’s able to order me a product that is not normally available? Top

If there is a particular product that you are passionate about and would like to see us stock, please forward us your enquiry by clicking here and we will pass this to our Merchandising Team for investigation.

Alternatively, when next in your local Store, discuss with a member of staff for a recommendation of an equivalent product we do stock.

Do Dan Murphy’s have a mailing list? Top

Dan Murphy’s do not have a mailing list. Current advertisements can be found in most major newspapers every Thursday with additional adverts appearing sporadically throughout the week, or alternatively please refer to this week’s advertisements for the current week’s specials.

Does Dan Murphy’s provide a discount for bulk purchases? Top

Due to our unique lowest liquor price guarantee, we do not provide a discount for bulk purchases.

Does Dan Murphy’s sell kegs?Top

Dan Murphy’s do not sell or hire out kegs.

How can I pay for purchases at Dan Murphy’s? Top

Dan Murphy’s accept all major credit cards including Amex, Diners, Mastercard and Visa for in-store purchases and prepaid deliveries.

Cash & Electronic Funds Transfer (EFTPOS) are also accepted within our Stores.

Does Dan Murphy’s accept cheques? Top

Dan Murphy’s can accept cheques for prepaid deliveries; however this service is not available for in-store purchases.

Can I pay for something over the phone and pick it up at a later stage? Top

Dan Murphy’s Stores are quite happy to put stock aside for customers; however this must be paid for at the time of pickup.
In-store purchases cannot be paid for prior to pickup.

If I purchase a product from one of your Stores and I am charged incorrectly, shouldn’t I receive the product for free? Top

Under Australian Consumer Law it is illegal to provide liquor products free of charge.

Do Dan Murphy’s Stores accept Westfield Gift Cards? Top

Dan Murphy’s Stores do not accept Westfield Gift Cards.

Where can I use my Wish Gift Card? Top

Wish Gift Cards can be used for purchases at the following Stores:

• Dan Murphy's;
• Woolworths & Safeway Supermarkets;
• Dick Smith Electronics;
• Dick Smith PowerHouse;
• BIG W;
• Tandy;
• Caltex Woolworths / Caltex Safeway co-branded outlets;
• BWS.

For further information please visit our WISH Gift Card page.

Do Dan Murphy’s Stores accept Woolworths Staff Cards or any other kind of Discount Card? Top

Due to our unique lowest liquor price guarantee, we do not accept any form of discount card.

How do I get a job at Dan Murphy’s? Top

Dan Murphy’s are always on the lookout for dynamic and knowledgeable people to join our business.
If you wish to apply for a position within Dan Murphy’s, please click here.

How do I get in contact with Dan Murphy’s? Top

Dan Murphy’s can be contacted via phone, fax or email:

Phone: 1300 723 388
Fax: (03) 9497 2782
Email: Email Us Form

How can I contact my local Dan Murphy’s Store? Top

Dan Murphy’s Stores phone numbers are un-listed; however we have a centralised contact centre to which all queries may be directed. If one of our helpful staff are unable to assist with your question they will happily transfer you to one of our Stores.

Phone: 1300 723 388 Fax: (03) 9497 2782
Email: Email Us Form

When I call the 1300 723 388 number, am I speaking to my local Store? Top

Dan Murphy’s provide a centralised contact centre to which all queries may be directed. If one of our helpful staff are unable to assist with your question they will happily transfer you to one of our Stores.

Phone: 1300 723 388 Fax: (03) 9497 2782
Email: Email Us Form

Where can I find my Stores trading hours? Top

Due to Liquor Licensing Laws, all Stores have slightly different trading hours based on location. For a complete list of Stores and trading hours, please click here.

Does Dan Murphy’s provide franchise opportunities? Top

Dan Murphy’s is a division of Woolworths Limited – listed on the ASX as WOW.